This is beautiful advice that I got once from Jon Snoddy, my hero at Disney Imagineering. I just was so taken with the way he put it. “If you wait long enough,” he said, “people will surprise and impress you.”
As he saw things: When you’re frustrated with people, when they’ve made you angry, it just may be because you haven’t given them enough time.
Jon warned me that sometimes this took great patience—even years. “But in the end,” he said, “people will show you their good side. Almost everybody has a good side. Just keep waiting. It will come out.”
P/S: inspiring excerpt from Randy Pauch, the last lecture
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